Claims Adjuster Test

When looking to fill a claims adjuster position, it's important to make sure that the candidate has the skills necessary to do the job. A claims adjuster skills test can help ensure that the candidate is a good fit for the position.

  • What is a claims adjuster skills test?

    When recruiters are looking for the right person to hire as a claims adjuster, there are usually several steps to the process - and the claims adjuster skills test should be a part of that.

    The claims adjuster job skills test looks at the specific skills, knowledge, aptitude, and abilities that the role requires, and asks candidates questions that allow them to demonstrate that not only do they have what it takes to be successful, but they can also apply their knowledge and skills in a relevant work environment.

    Recruiters are using skills tests as an early part of the application process to filter large numbers of applicants, making choosing the top-performing candidates easier because the data from the results of the assessment will show exactly which candidates have the skills that are needed.

    For the candidate, the skills test is a simple way to demonstrate their in-depth knowledge and the way they can apply that knowledge in a work-related way.

Identify the best candidates and hire faster

Our pre-employment tests let you drill down to the best candidates at the click of a button.

  • Find those candidates who will excel in the role.

    Select the assessments that match the skills or behaviours for the position. You can test for software or coding competency, soft skills like teamwork, or personality traits, to be sure those who pass have high potential.

  • Reduce costs and time.

    No more laborious sifting of resumes or cover letters. Pick your ideal assessment mix, invite your applicants to take them, see the results in your dashboard. Get to the interview stage fast.

  • Eliminate bias.

    All your candidates take the assessments on a level playing field. Only their results determine whether they get shortlisted.

  • What are the benefits of using the claims adjuster skills test for pre-screening?

    Claims adjusters typically work for insurance companies, and their role is to evaluate an insurance claim to determine liability. To be successful in this role, a candidate needs to be able to demonstrate that they can follow instructions and manage their own time efficiently and that they can maintain their composure in often difficult situations.

    Claims adjusters will typically investigate a claim, whether it is for damage or personal injury, by looking into the situation, talking to witnesses, and discovering what happened. They may compile details from police reports or video footage, and they often interview witnesses to get an understanding of the series of events that led to the claim.

    They will then produce a written report about what happened, checking the details against the insurance policy to decide liability, and work with the repair team to ensure that if liable, the repair is completed quickly and efficiently.

    The claims adjuster might be expected to work with legal teams as well as liaise directly with customers, and they need to be flexible and understanding.

    With all this in mind, and no specific qualifications needed to become a claims adjuster, finding the right applicants in a large candidate pool can be daunting. There isn't much in the way of criteria to check a resume or an application form against, and candidates are not always good at describing their soft skills and aptitudes on paper.

    With the claims adjuster test, recruitment teams can easily see which candidates have demonstrated their skills and knowledge, which makes choosing the right person for the job easier, quicker, and much cheaper.

How our test measures claims adjuster skills

Test questions are designed to assess industry-specific technical skills, soft skills, aptitude and suitable personality dimensions. Our data-driven approach provides results that enable you to determine how suited is a candidate for the role.

Depending on the type of question, the format of the test may vary. Multiple-choice questions are used to measure aptitude, technical skills, and soft skills, while agreement on a Likert scale assesses suitable personality dimensions. Skills tests ensure that candidates are being evaluated in a precise and impartial manner, their results demonstrating the true knowledge and potential of each test taker.

The characteristics required to be a claims adjuster were determined by looking at the skills and abilities listed in the US Department of Labor’s O*NET database, which collects data from professionals in various fields.

O*NET is the largest database of its kind, providing detailed information about occupations and the requirements for each role.

Our team of I/O psychologists and psychometrics worked closely with subject-matter experts to create an extensive question bank that can be used to test multiple candidates. We also conducted rigorous field testing with a representative sample of candidates to ensure that the questions were reliable and valid.

Test scores are averaged together to give an overall score. The average score is compared to other candidates' scores to ensure there is no bias toward certain candidates.

Our claims adjuster test is constantly updated and optimized to ensure the best experience and results.


Predictor of job success

Picked provides evidence-based recommendations for tests to use for over 750 jobs. Our recommendation engine leverages data from the Occupational Information Network (O*NET) developed by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).
  • Assessments

    A full suite of assessments

    Our platform comes with 12 tests across both foundation and advanced levels so they’re suitable for everyone. Including aptitude, behavioural and personality tests, you’ll have a full range of tests to help you find the candidates you’re seeking.

  • Analytics

    An array of candidate metrics

    For each of your candidates, you’ll be given a comprehensive report. Included will be all the metrics you need to build a detailed picture of each candidate and ensure you’re making the right hiring decisions.

“The platform is so simple to use. I had used competitor providers for over six years and will never go back. Fast, efficient and friendly!”
Greg Chambers, HR Business Partner, Littlefish Ltd
Greg Chambers, HR Business Partner, Littlefish Ltd

Claims Adjuster Test FAQs

What are the key skills of successful claims adjusters?

Successful claims adjusters have to have some mathematical and logical reasoning skills, as well as a good eye for detail. They also need to be compassionate and display great leadershipand negotiation skills to deal with clients.

What is the format of the test?

The claims adjuster test is an online assessment that a candidate takes at home in their own time. The test consists of questions with multiple-choice answers, and it is a timed test.

Can I see what the test is like?

Yes, of course. You can try the test for free by signing up for a free trial.

Are these tests available in my plan?

We have a range of plans available. The difference between the plans is the number of test attempts permitted, not the type of tests. All our plans include our full test suite comprising all tests and all levels.

“An unbeatable service, impressive platform and fantastic value for money.”
Laurence Fishman, Partner, NLPCA
Laurence Fishman, Partner, NLPCA

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