01
Sharing information
Consider how candidates approach the situation.
See how candidates approach difficult conversations.
A communication skills test for hiring people who explain, listen and deliver difficult messages. Candidates respond to the same situations, so you compare their judgement before interview.
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AM
Alex MorganCommunication profile
CompletedJUDGEMENT BY TOPIC
See how they approach it.
Explore strengths and the topics to discuss further.
Sharing informationStrong judgement
Listening & understandingSound judgement
Difficult conversationsExplore further
The judgement behind the response.
A conversation you can focus.
A conversation you can focus.
WHAT THE TEST EXPLORES
Workplace judgement, made visible.
Explore candidates’ choices before you ask how they would put them into practice.
8questions10minutesSituational judgementquestion format
02
Listening & understanding
Explore the judgement behind their choices.
03
Difficult conversations
Focus a follow-up conversation on their response.
A RANGE OF DIFFICULTY
One test. Different abilities.
Explore different situations and the judgement behind each choice.
The Communication test presents workplace situations to explore candidates’ responses. Use the results to shape follow-up questions about relevant experience.
TESTS IN MULTIPLE LANGUAGES
English, plus 13 languages.
Assess candidates in the language they work in.
- English
- Chinese (simplified)
- Japanese
- Korean
- Thai
- Vietnamese
- Indonesian
- French
- German
- Spanish
- Portuguese
- Italian
- Dutch
- Arabic
Languages available across our test suite. Options vary by test and level.
TRY AN EXAMPLE QUESTION
Try a Communication question.
CommunicationWorkplace scenario
You have been asked to lead a complex project. At the first meeting, you can see that it is going to be hard work.
There are people from different departments, many of whom actively dislike one another. When you return to your desk, your manager asks what your thoughts are about the project and your team.
A PRACTICAL GUIDE
Using Communication in recruitment.
What does the Communication test assess?
Each question describes a communication challenge, such as leading a first meeting with people from several departments who do not yet agree, and asks what the candidate would do. The strongest answers make information clear, check understanding and handle the awkward part directly. It measures judgement about communicating at work, not vocabulary or grammar.
How can you use the Communication results?
Use the result to decide who to interview, then ask finalists to explain something complex from your business in plain terms. Combine the test with an English language test where written accuracy matters, with a customer service test for support roles, and with a leadership or management test for people managers.
Which situations matter for your role?
- Customer-facing rolesSharing clear information and listening to concerns.
- Team rolesMaking information understandable to colleagues.
- ManagementApproaching difficult updates and conversations.
Choosing tests for your vacancy
Choose Communication to explore judgement when sharing information, listening and handling difficult conversations. Use Verbal Reasoning for understanding written evidence, or Interpersonal Skills for working relationships. Add a relevant conversation or writing task when you need direct evidence of how someone communicates.
SEE THE RESULTS FOR YOURSELF
See the person behind the score.
Explore a complete sample report, from test results and candidate comparisons to focused interview questions.
BEFORE YOU START
Your Communication questions, answered.
Does the Communication test show how someone will behave at work?
It shows how candidates choose to respond to workplace situations. A selected response does not establish how they will behave in real work. Ask for a relevant example at interview.
Which Communication topics should matter for my role?
Start with the work the person will do. This page covers sharing information, listening & understanding, difficult conversations. Decide which of those areas matter for your role before reviewing results, and explore any specialist requirements separately.
Can I combine Communication with other tests?
Yes. Add Communication alongside other relevant tests in one assessment. Choose the combination for your role and review the total time before inviting candidates.
Can I assess real candidates for free?
Yes. Create your account, build an assessment and invite candidates. Your first 5 candidate results are free. No credit card is required.
What happens after my free results?
You pay per candidate result you unlock, rather than per test. There is no subscription or annual commitment. Check the pricing page for current rates.
How should I use the Communication results?
Compare results against the knowledge or ability your role needs. Use them to focus interviews and practical tasks, alongside relevant experience. A test score should not decide who you hire on its own.