Frequently Asked Questions

How much does it cost?

We believe in simple, transparent pricing. We operate a 3-tiered monthly subscription fee so you can pick the perfect plan for you. Don’t worry if you’re not sure - you can always upgrade or downgrade later. This is all you ever pay - no set-up or hidden fees.

Can I have a trial?

Yes, sign up and we’ll give you 5 free tests so you can test the platform in full. You can cancel any time in the trial and you won’t be charged a thing.

Can I see the tests?

You can either view our example tests or sign up and send yourself a test to see the real thing.

How difficult are the tests?

We offer foundation and advanced level tests so there are tests for all abilities. The difficulty can be set for each job so you’re sending suitable tests for all your candidates.

What is the difference between foundation and standard level tests?

Foundation is aimed at school leavers and typically used for vocational jobs. Standard is aimed to higher levels of education (typically graduates) and used for senior management jobs etc.

If you're hiring for roles which fit someone in between, we recommend picking either level, but being consistent. As long as everyone for the same job is taking the same level of test, then direct comparison is possible.

How do I send tests to candidates?

We’ve designed a simple, user friendly personalised dashboard so you can send tests quickly and easily yourself. Simply add candidates and they' automatically be sent the tests you choose, along with email reminders.

Why are you cheaper than the major test publishers?

Our mission is to make psychometric testing more accessible to businesses. We’re an innovative online service which has been specifically designed to provide a cost-effective solution. We understand your main objective is to compare candidates that are applying for your role and we’ve developed an affordable solution to enable you to do this.

How do I login?

We've improved the level of security my moving to a 'passwordless' magic link system, used by companies like Medium. The first time you login, you'll have to request a password from https://www.testcandidates.com/sign-in. This will send you an email to your registered email address which will provide a link that keeps you logged in. You won't need to do this every time as your browser will keep you logged in.

When can I see my candidates’ results?

Once your candidate completes their test, the results are sent back to your dashboard. All updates occur instantly so you can quickly view and compare their performance.

Do my candidates see how they did?

Only you can see how your candidates performed via your dashboard.

How do candidates receive the test?

Candidates are emailed the test directly from your dashboard.

Can I see an example of the tests?

​Yes, of course. You can either create an account and send the tests to yourself or you can view example tests here:

What support is available?

If you have any questions drop an email to support@testcandidates.com and we will get back to you shortly.