Salesforce Test

A Salesforce test can help you hire the right employees, based on their skills and abilities to use the Salesforce platform.

  • What is a Salesforce test?

    Salesforce is a customer relationship management system that is probably the widest-used integrated platform across all industries.

    The data provided in the Salesforce platform is designed to be used by marketing, customer service, sales and commerce departments to ensure seamless contacts, management of data, and nurturing of leads and opportunities.

    A Salesforce test is designed to assess candidates on their knowledge of the basic concepts and functions of the Salesforce platform, including managing the data, creating and populating fields, and working with leads and opportunities as well as customer accounts and contacts.

Identify the best candidates and hire faster

Our pre-employment tests let you drill down to the best candidates at the click of a button.

  • Find those candidates who will excel in the role.

    Select the assessments that match the skills or behaviours for the position. You can test for software or coding competency, soft skills like teamwork, or personality traits, to be sure those who pass have high potential.

  • Reduce costs and time.

    No more laborious sifting of resumes or cover letters. Pick your ideal assessment mix, invite your applicants to take them, see the results in your dashboard. Get to the interview stage fast.

  • Eliminate bias.

    All your candidates take the assessments on a level playing field. Only their results determine whether they get shortlisted.

  • Why is a Salesforce test so important when hiring?

    Although there are more than 40 Salesforce certifications available, not all candidates will have the working knowledge and experience of actively using and managing a Salesforce platform.

    The Salesforce test is a way of assessing candidates on the level of skills and knowledge that they currently possess, and seeing how they would solve problems and work within the CRM suite.

    The Salesforce test is suitable for a wide range of jobs where customer relationship management is important, as well as for developer roles. These include:

    • Account Executive
    • Sales Representative
    • Salesforce Architect
    • Business Development
    • Customer Success Manager
    • Salesforce Developer

    Successful Salesforce developers or architects need to understand the programming behind the system and the ability to work with a lot of data, being aware of regulations around storing and using certain types of personal information.

    The strength of knowledge and experience is not easy to assess by reading a CV, and it is hard to judge in an interview situation. Testing skills as part of the pre-employment process gives recruiters quantifiable data to know whether the potential employee has the necessary skills to be successful, and can reduce the time it takes to screen candidates as well as the cost per hire.

Sample Salesforce Test question

Which of the following statements is correct?

  • When a user's login hours end, there will be a warning but the user can keep performing actions.

  • Joined reports allow users to group data based on rows and columns.

  • Lead assignment rules are used to determine how leads are responding.

  • The Highlights Panel Component provides access to all key information at a glance.

How to assess Salesforce skills using our test

Our Salesforce test asks a variety of questions that vary in difficulty level. Candidates proficient in the Salesforce platform should be able to answer most of the questions correctly.

The Salesforce test provides valuable insight into what a candidate knows and understands. The test is structured using multiple-choice questions: a familiar format for most test-takers, that allows instant and objective scoring.

As well as the correct answer, there are typically 2–4 distractors, representing common misconceptions and mistakes. This helps make the test more challenging, so a candidate's ability can be measured more accurately.

Test scores can be compared to other test-takers in your talent pool, to see how they perform relative to each other.

Each test has been thoroughly reviewed to ensure accuracy and validity in line with industry standards. It has been written, examined and edited by Salesforce experts and psychometric professionals. A diverse sample of job seekers has also reviewed it to check for any issues including sensitivity, face validity, fairness and accessibility.

This test is continually monitored so our team can optimize performance and regularly assess fairness issues.


Predictor of job success

Picked provides evidence-based recommendations for tests to use for over 750 jobs. Our recommendation engine leverages data from the Occupational Information Network (O*NET) developed by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).
  • Assessments

    A full suite of assessments

    Our platform comes with 12 tests across both foundation and advanced levels so they’re suitable for everyone. Including aptitude, behavioural and personality tests, you’ll have a full range of tests to help you find the candidates you’re seeking.

  • Analytics

    An array of candidate metrics

    For each of your candidates, you’ll be given a comprehensive report. Included will be all the metrics you need to build a detailed picture of each candidate and ensure you’re making the right hiring decisions.

“The platform is so simple to use. I had used competitor providers for over six years and will never go back. Fast, efficient and friendly!”
Greg Chambers, HR Business Partner, Littlefish Ltd
Greg Chambers, HR Business Partner, Littlefish Ltd
Salesforce Test expert

Devised by an expert

Divs Chauhan is a certified Salesforce system and application architect, who has been working in the Salesforce domain for the past 8 years. Having over 15 Salesforce certifications, and around 250 successful Salesforce implementations under her belt, Divs has plenty of experience within the Salesforce platform.

Salesforce Test FAQs

What is a Salesforce specialist?

A Salesforce specialist is someone that has extensive knowledge and experience working with the Salesforce customer relationship management (CRM) platform.

The specialist is able to work with all types of customer data and is able to manage the back-end programming and development of the databases that populate the front-end platform.

Is the Salesforce test difficult?

For experienced Salesforce users, the test is not difficult. As a skills test, it needs to be a challenge that only someone with the right knowledge and experience will be successful in, but for someone who has worked with the CRM system, the only real challenge is the time limit and the knowledge that it is a test.

What other skills are required for Salesforce?

Salesforce skills are more than just specific knowledge of databases and programming, or Lighting and Apex.

Successful Salesforce developers and users need to be able to communicate ideas and problems well, and work as part of a team - whether that is just with IT colleagues or with the wider business. They also need to be analytical and logical in their thinking.

Why is knowledge of Salesforce important?

Salesforce claims to be the most widely used customer relationship management system in the world, which means that you are more likely to need the skills to use Salesforce in many roles you hire for. The wide adoption of this CRM makes knowledge of Salesforce a critical skill for developers and programmers, especially in consumer-based industries.

“An unbeatable service, impressive platform and fantastic value for money.”
Laurence Fishman, Partner, NLPCA
Laurence Fishman, Partner, NLPCA

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