What is a Salesforce specialist?

A Salesforce specialist is someone that has extensive knowledge and experience working with the Salesforce customer relationship management (CRM) platform. The specialist is able to work with all types of customer data and is able to manage the back-end programming and development of the databases that populate the front-end platform.

Is the Salesforce test difficult?

For experienced Salesforce users, the test is not difficult. As a skills test, it needs to be a challenge that only someone with the right knowledge and experience will be successful in, but for someone who has worked with the CRM system, the only real challenge is the time limit and the knowledge that it is a test.

What other skills are required for Salesforce?

Salesforce skills are more than just specific knowledge of databases and programming, or Lighting and Apex. Successful Salesforce developers and users need to be able to communicate ideas and problems well, and work as part of a team - whether that is just with IT colleagues or with the wider business. They also need to be analytical and logical in their thinking.

Why is knowledge of Salesforce important?

Salesforce claims to be the most widely used customer relationship management system in the world, which means that you are more likely to need the skills to use Salesforce in many roles you hire for. The wide adoption of this CRM makes knowledge of Salesforce a critical skill for developers and programmers, especially in consumer-based industries.

See the Salesforce knowledge behind the experience.

Assess candidates’ Salesforce knowledge with consistent questions. Compare their understanding of the tools and features your role needs.

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5 free candidate results · No credit card required

Alex MorganSalesforce results

Completed

Salesforce KNOWLEDGE

A clearer picture.

11 of 15 questions correct

73%

CRM concepts4 / 5

Records & relationships4 / 5

Sales workflows3 / 5

Knowledge you can see.
A conversation you can focus.

WHAT THE TEST EXPLORES

A clearer view of Salesforce knowledge.

Focus on the areas that matter for the work your candidates will do.

15questions10minutesMultiple choicequestion format

CRM concepts

Explore candidates’ understanding.

Records & relationships

Compare knowledge through consistent questions.

Sales workflows

Identify an area to explore in the interview.

A RANGE OF DIFFICULTY

One test. Different abilities.

From straightforward questions to more challenging problems.

Our Salesforce test combines questions of different difficulty, helping you compare candidates across a range of abilities.

The test is labelled intermediate; the questions span a range of difficulty. Use the results alongside interviews and relevant work samples.

TESTS IN MULTIPLE LANGUAGES

English, plus 13 languages.

Assess candidates in the language they work in.

English
Chinese (simplified)
Japanese
Korean
Thai
Vietnamese
Indonesian
French
German
Spanish
Portuguese
Italian
Dutch
Arabic

Languages available across our test suite. Options vary by test and level.

TRY AN EXAMPLE QUESTION

Try a Salesforce question.

Our Salesforce questions explore candidates’ understanding through a consistent format. Try an example to see the kind of information they work with.

A PRACTICAL GUIDE

Using Salesforce in recruitment.

What does the Salesforce test assess?

The Salesforce test checks knowledge of crm concepts, records & relationships and sales workflows through multiple-choice questions. Candidates answer in their browser, so you can compare their understanding of the software using the same assessment.

How can you use the Salesforce results?

Compare results against the Salesforce knowledge your role needs. Use them to focus interview questions and identify areas to explore in a practical task using the software. Review the results alongside relevant experience and the other tests in your assessment.

Which Salesforce skills matter for your role?

Sales operationsUnderstanding records, relationships and workflows.
CRM administrationReasoning about CRM concepts and platform features.
Sales supportExplaining how information moves through a sales process.

SEE THE RESULTS FOR YOURSELF

See the person behind the score.

Explore a complete sample report, from test results and candidate comparisons to focused interview questions.

View sample report

Skills breakdownCandidate comparisonInterview prompts

BEFORE YOU START

Your Salesforce questions, answered.

Do candidates use Salesforce during the test?

This is a question-based Salesforce knowledge assessment, rather than a task completed inside the software. Add a practical work sample when the role needs evidence of hands-on performance.

Which Salesforce topics should matter for my role?

Start with the work the person will do. This page covers crm concepts, records & relationships, sales workflows. Decide which of those areas matter for your role before reviewing results, and explore any specialist requirements separately.

Can I combine Salesforce with other tests?

Yes. Add Salesforce alongside other relevant tests in one assessment. Choose the combination for your role and review the total time before inviting candidates.

Can I assess real candidates for free?

Yes. Create your account, build an assessment and invite candidates. Your first 5 candidate results are free. No credit card is required.

What happens after my free results?

You pay per candidate result you unlock, rather than per test. There is no subscription or annual commitment. Check the pricing page for current rates.

How should I use the Salesforce results?

Compare results against the knowledge or ability your role needs. Use them to focus interviews and practical tasks, alongside relevant experience. A test score should not decide who you hire on its own.

Build your first assessment.

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5 free candidate results · No credit card required