01 · 15 QUESTIONS · 15 MINUTES
Sales
Checks how candidates find and qualify customers, handle objections and move a sale to a close.
- Prospecting and qualifying
- Discovery
- Objections and negotiation
Hire your next Account Manager with clearer evidence.
A ready-made selection of tests for Account Manager candidates. See how they approach the skills that matter, then focus your interviews on the results.
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AM
Alex Morgan
CompletedAccount Manager assessment
A CLEARER VIEW OF THEIR SKILLS
More than one score.
Sales82%
Interpersonal Skills74%
Customer Success68%
Compare strengths. Explore the detail. Ask better questions.
Illustrative results · Fictional candidate
WHAT THE ASSESSMENT EXPLORES
A clearer view of sales skills.
The Account Manager template combines Sales, Interpersonal Skills, Customer Success. Review the selection against the work your vacancy involves.
3tests43minutes38questions in total
02 · 8 QUESTIONS · 10 MINUTES
Interpersonal Skills
Shows how candidates handle disagreement and build working relationships.
- Working relationships
- Understanding others
- Managing interactions
03 · 15 QUESTIONS · 18 MINUTES
Customer Success
Checks how candidates onboard customers, read health and usage signals, and protect renewals and growth.
- Onboarding and adoption
- Health and risk
- Renewals and expansion
A COMPLETE SKILLS PICTURE
One assessment. Different strengths.
Explore customer conversations, commercial reasoning and follow-through.
You receive a result for each included test: Sales, Interpersonal Skills, Customer Success. Compare the relevant areas separately and use a follow-up task based on reviewing a customer proposal against the sales brief.
Keep the recommended selection or adjust it before inviting candidates.
A MULTILINGUAL TEST SUITE
English, plus 13 languages.
Assess candidates in the language they work in.
- English
- Chinese (simplified)
- Japanese
- Korean
- Thai
- Vietnamese
- Indonesian
- French
- German
- Spanish
- Portuguese
- Italian
- Dutch
- Arabic
Languages across our wider suite. Availability varies by test and level; check each test when preparing your assessment.
TRY AN EXAMPLE QUESTION
Try an example question.
See how an Account Manager candidate might approach reviewing a customer proposal against the sales brief. This Customer Success example gives you something concrete to discuss at interview.
Account Manager: reviewing a customer proposal against the sales briefWorkplace example
A client on an annual contract renews in 60 days. Their usage has fallen 40% over three months, and the executive who sponsored the original deal left the company last month.
A PRACTICAL GUIDE
Using the Account Manager assessment.
What does the full assessment tell you?
This template combines multiple-choice questions in Sales, Customer Success; workplace situations in Interpersonal Skills. It brings together evidence about customer conversations, commercial reasoning and follow-through, giving you areas to explore when reviewing a customer proposal against the sales brief.
How can you use the results?
Review each result against your vacancy’s responsibilities. Use a short task based on reviewing a customer proposal against the sales brief to explore practical application. Ask them to clarify the customer’s requirements, explain the offer and agree a next step.
Which results matter for your vacancy?
- SalesUse a short Sales work sample to explore how they apply prospecting and qualifying and discovery.
- Interpersonal SkillsExplore how they would address a disagreement and keep a working relationship productive.
- Customer SuccessUse a short Customer Success work sample to explore how they apply onboarding and adoption and health and risk.
SEE THE RESULTS FOR YOURSELF
See the person behind the score.
Explore a complete sample report, from test results and candidate comparisons to focused interview questions.
BEFORE YOU START
Your questions, answered.
Can I tailor this assessment to my Account Manager vacancy?
Yes. Start with Sales, Interpersonal Skills, Customer Success, then keep the tests that match your responsibilities. For example, use Sales to explore prospecting and qualifying. You can add or remove tests before inviting candidates.
Does this assess practical Account Manager work?
Candidates answer multiple-choice questions in Sales, Customer Success; workplace situations in Interpersonal Skills online. They do not complete your day-to-day work inside your own systems. Add a short work sample based on reviewing a customer proposal against the sales brief to explore application alongside the test results.
Why is Sales included?
Checks how candidates find and qualify customers, handle objections and move a sale to a close. Use a short Sales work sample to explore how they apply prospecting and qualifying and discovery. Review whether this area reflects the responsibilities of your vacancy before retaining it.
How long does this Account Manager assessment take?
The recommended selection contains 3 tests and allows 43 minutes across its timed tests. Adding or removing tests, or adjusting time allowances, can change the total.
Will I see a separate result for each test?
Yes. Review Sales, Interpersonal Skills, Customer Success separately so a strength in one area does not hide a gap in another. Use the detail to focus interviews and relevant work samples. View the sample report.
Can I try this assessment with real candidates for free?
After signup, your Account Manager selection is prepared for review. Adjust it, invite candidates and see your first 5 candidate results free. No credit card is required. See pricing for further results.
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