Bank Teller Test

When looking to fill a bank teller position, it's important to make sure that the candidate has the skills necessary to do the job. A bank teller skills test can help ensure that the candidate is a good fit for the position.

  • What is a bank teller skills test?

    The bank teller skills test is a job knowledge assessment that is designed to be used early in the recruitment process when looking for the right candidate for the role of a bank teller. This particular skill test can be used to augment the process, providing recruitment teams with quantifiable data about each candidate that can be used to choose the applicants who not only meet the required qualification and experience criteria, but also have the right level of skills, aptitudes, and application of knowledge to be successful.

    For the candidate, the assessment can be taken online which means that it can be completed at home and in their own time, and the test is structured as a number of multiple-choice questions that relate to the specific soft and hard skills a bank teller needs to use on a daily basis.

    The bank teller test can be administered to a large number of candidates at the same time, which makes it an efficient way to narrow down a large applicant pool to just those who can demonstrate that they have the necessary skills to be successful.

Identify the best candidates and hire faster

Our pre-employment tests let you drill down to the best candidates at the click of a button.

  • Find those candidates who will excel in the role.

    Select the assessments that match the skills or behaviours for the position. You can test for software or coding competency, soft skills like teamwork, or personality traits, to be sure those who pass have high potential.

  • Reduce costs and time.

    No more laborious sifting of resumes or cover letters. Pick your ideal assessment mix, invite your applicants to take them, see the results in your dashboard. Get to the interview stage fast.

  • Eliminate bias.

    All your candidates take the assessments on a level playing field. Only their results determine whether they get shortlisted.

  • What are the benefits of using the bank teller skills test for pre-screening?

    A bank teller is often the first point of contact for a customer at the bank, helping them to complete transactions, make withdrawals, and provide advice. There are not usually specific qualifications needed for this role, other than basic education - which makes finding suitable applicants (even those with previous experience) a little more challenging.

    With a wide range of daily tasks falling to the bank teller, from counting money to helping customers, the skills that a successful applicant must demonstrate range from soft skills like communication, teamwork, and organization to aptitudes like logical reasoning and excellent numeracy. Assessing each candidate that has applied for the role against these skills is not an easy task, especially when reading a CV or an application form - and in some cases it is not straightforward when it comes to an interview, either.

    With the bank teller test, recruiters can see exactly which candidates are able to deal patiently and professionally with customers, provide excellent service, and complete daily tasks such as counting and packaging currency, promoting the bank's products and services, and communicating with other team members.

    Every candidate is faced with the same series of questions, which makes the results unbiased. The data provided by the test will show which of the candidates have the right level of knowledge, skill, and aptitude - those that can demonstrate this will meet or exceed the determined benchmark score.

    Due to the specific skills and knowledge assessed on the bank teller test, this might also be useful for evaluating candidates applying for any financial role that involves direct involvement with clients and customers.

How our test measures bank teller skills

Test questions are designed to assess industry-specific technical skills, soft skills, aptitude and suitable personality dimensions. Our data-driven approach provides results that enable you to determine how suited is a candidate for the role.

Depending on the type of question, the format of the test may vary. Multiple-choice questions are used to measure aptitude, technical skills and soft skills, while agreement on a Likert scale assesses suitable personality dimensions. Skills tests ensure that candidates are being evaluated in a precise and impartial manner, their results demonstrating the true knowledge and potential of each test taker.

The characteristics required to become a bank teller were determined by looking at the skills and abilities listed in the US Department of Labor’s O*NET database, which collects data from professionals in various fields.

O*NET is the largest database of its kind, providing detailed information about occupations and the requirements for each role.

Our team of I/O psychologists and psychometrics worked closely with subject-matter experts to create an extensive question bank that can be used to test multiple candidates. We also conducted rigorous field testing with a representative sample of candidates to ensure that the questions were reliable and valid.

Test scores are averaged together to give an overall score. The average score is compared to other candidates' scores to ensure there is no bias toward certain candidates.

Our bank teller test is constantly updated and optimized to ensure the best experience and results.


Predictor of job success

Picked provides evidence-based recommendations for tests to use for over 750 jobs. Our recommendation engine leverages data from the Occupational Information Network (O*NET) developed by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).
  • Assessments

    A full suite of assessments

    Our platform comes with 12 tests across both foundation and advanced levels so they’re suitable for everyone. Including aptitude, behavioural and personality tests, you’ll have a full range of tests to help you find the candidates you’re seeking.

  • Analytics

    An array of candidate metrics

    For each of your candidates, you’ll be given a comprehensive report. Included will be all the metrics you need to build a detailed picture of each candidate and ensure you’re making the right hiring decisions.

“The platform is so simple to use. I had used competitor providers for over six years and will never go back. Fast, efficient and friendly!”
Greg Chambers, HR Business Partner, Littlefish Ltd
Greg Chambers, HR Business Partner, Littlefish Ltd

Bank Teller Test FAQs

What skills are necessary to be a bank teller?

A bank teller needs to be comfortable handling and counting money, which means that they need numerical and logical skills. However, they also need to be able to provide excellent customer service and advice, using communication skills.

Can I use other tests to assess bank teller skills?

Other tests that might be useful to assess bank teller skills include: numerical reasoning, verbal reasoning and logical reasoning as well as error checking and communication.

Can I see what the test is like?

Yes, of course. You can try the test for free by signing up for a free trial.

Are these tests available in my plan?

We have a range of plans available. The difference between the plans is the number of test attempts permitted, not the type of tests. All our plans include our full test suite comprising all tests and all levels.

“An unbeatable service, impressive platform and fantastic value for money.”
Laurence Fishman, Partner, NLPCA
Laurence Fishman, Partner, NLPCA

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