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Hire your next Branch Manager with clearer evidence.

A ready-made selection of tests for Branch Manager candidates. See how they approach the skills that matter, then focus your interviews on the results.

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AM
Alex Morgan

Branch Manager assessment

Completed

A CLEARER VIEW OF THEIR SKILLS

More than one score.

72%
Management82%
Leadership74%
Customer Service68%
Numerical Reasoning64%
Decision-Making78%
Retail and Cash Handling70%

Compare strengths. Explore the detail. Ask better questions.

Illustrative results · Fictional candidate

WHAT THE ASSESSMENT EXPLORES

A clearer view of planning and delivery skills.

The Branch Manager template combines Management, Leadership, Customer Service, Numerical Reasoning, Decision-Making, Retail and Cash Handling. Review the selection against the work your vacancy involves.

6tests68minutes56questions in total

01 · 8 QUESTIONS · 10 MINUTES

Management

Shows how candidates handle performance, workload and day to day supervision.

  • Organising work
  • Supporting teams
  • Managing priorities

02 · 8 QUESTIONS · 10 MINUTES

Leadership

Shows how candidates set direction and handle people problems in a team.

  • Supporting others
  • Setting direction
  • Handling team challenges

03 · 7 QUESTIONS · 10 MINUTES

Customer Service

Shows how candidates handle customers who are unhappy, unclear or hard to satisfy.

  • Understanding customers
  • Handling concerns
  • Finding resolutions

04 · 10 QUESTIONS · 10 MINUTES

Numerical Reasoning

Shows how candidates read figures, tables and percentages, and what they conclude from them.

  • Tables & charts
  • Percentages & ratios
  • Interpreting figures

05 · 8 QUESTIONS · 10 MINUTES

Decision-Making

Shows how candidates weigh incomplete information and commit to a course of action.

  • Evaluating options
  • Weighing information
  • Choosing a response

06 · 15 QUESTIONS · 18 MINUTES

Retail and Cash Handling

Checks how candidates handle cash and payments accurately, apply store policy and prevent loss.

  • Till and cash up
  • Pricing and promotions
  • Refunds and restricted sales

A COMPLETE SKILLS PICTURE

One assessment. Different strengths.

Explore planning, prioritisation and dependable delivery.

You receive a result for each included test: Management, Leadership, Customer Service, Numerical Reasoning, Decision-Making, Retail and Cash Handling. Compare the relevant areas separately and use a follow-up task based on reviewing a project handover before the next milestone.

Keep the recommended selection or adjust it before inviting candidates.

A MULTILINGUAL TEST SUITE

English, plus 13 languages.

Assess candidates in the language they work in.

  • English
  • Chinese (simplified)
  • Japanese
  • Korean
  • Thai
  • Vietnamese
  • Indonesian
  • French
  • German
  • Spanish
  • Portuguese
  • Italian
  • Dutch
  • Arabic

Languages across our wider suite. Availability varies by test and level; check each test when preparing your assessment.

TRY AN EXAMPLE QUESTION

Try an example question.

Explore an example in the context of reviewing a project handover before the next milestone. It gives you a way to discuss the reasoning behind a candidate’s answer, alongside the Branch Manager assessment results.

Branch Manager: reviewing a project handover before the next milestoneWorkplace example

A project has a budget of £8,000. The current estimate is £9,200.

BudgetCurrent estimate
£8,000£9,200
By what percentage does the estimate exceed the budget?

An example of the question format, separate from a candidate assessment.

A PRACTICAL GUIDE

Using the Branch Manager assessment.

What does the full assessment tell you?

This template combines multiple-choice questions in Numerical Reasoning, Retail and Cash Handling; workplace situations in Management, Leadership, Customer Service, Decision-Making. It brings together evidence about planning, prioritisation and dependable delivery, giving you areas to explore when reviewing a project handover before the next milestone.

How can you use the results?

Review each result against your vacancy’s responsibilities. Use a short task based on reviewing a project handover before the next milestone to explore practical application. Ask them to identify dependencies, prioritise the work and explain how they would handle a delay.

Which results matter for your vacancy?

  • ManagementDiscuss how they would allocate work, review progress and support a colleague.
  • LeadershipAsk how they would set direction, support the team and handle a setback.
  • Customer ServiceAsk how they would clarify a customer’s concern and resolve it within the agreed process.
  • Numerical ReasoningAsk them to interpret a table, calculate a rate and explain what the figures imply.
  • Decision-MakingAsk them to compare options and explain what evidence their decision needs.
  • Retail and Cash HandlingUse a short Retail and Cash Handling work sample to explore how they apply till and cash up and pricing and promotions.

SEE THE RESULTS FOR YOURSELF

See the person behind the score.

Explore a complete sample report, from test results and candidate comparisons to focused interview questions.

View sample report
Skills breakdownCandidate comparisonInterview prompts

BEFORE YOU START

Your questions, answered.

Can I tailor this assessment to my Branch Manager vacancy?

Yes. Start with Management, Leadership, Customer Service, Numerical Reasoning, Decision-Making, Retail and Cash Handling, then keep the tests that match your responsibilities. For example, use Management to explore organising work. You can add or remove tests before inviting candidates.

Does this assess practical Branch Manager work?

Candidates answer multiple-choice questions in Numerical Reasoning, Retail and Cash Handling; workplace situations in Management, Leadership, Customer Service, Decision-Making online. They do not complete your day-to-day work inside your own systems. Add a short work sample based on reviewing a project handover before the next milestone to explore application alongside the test results.

Why is Management included?

Shows how candidates handle performance, workload and day to day supervision. Discuss how they would allocate work, review progress and support a colleague. Review whether this area reflects the responsibilities of your vacancy before retaining it.

How long does this Branch Manager assessment take?

The recommended selection contains 6 tests and allows 68 minutes across its timed tests. Adding or removing tests, or adjusting time allowances, can change the total.

Will I see a separate result for each test?

Yes. Review Management, Leadership, Customer Service, Numerical Reasoning, Decision-Making, Retail and Cash Handling separately so a strength in one area does not hide a gap in another. Use the detail to focus interviews and relevant work samples. View the sample report.

Can I try this assessment with real candidates for free?

After signup, your Branch Manager selection is prepared for review. Adjust it, invite candidates and see your first 5 candidate results free. No credit card is required. See pricing for further results.

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5 free candidate results · No credit card required