Cabin Crew Test

When looking to fill a cabin crew position, it's important to make sure that the candidate has the skills necessary to do the job. A cabin crew skills test can help ensure that the candidate is a good fit for the position.

  • What is a cabin crew skills test?

    The cabin crew is the group of people responsible for the customers on a commercial flight. They have a lot of responsibilities including feeding, communicating, and keeping everyone safe in case of an emergency.

    The cabin crew skills test is a useful tool to highlight candidates within the hiring process who have the sufficient skills needed to work within a cabin crew. Some of the skills measured may include teamwork, communication, and adaptability.

    The test is made up of multiple-choice questions, specifically focused on situations appropriate for the role.

Identify the best candidates and hire faster

Our pre-employment tests let you drill down to the best candidates at the click of a button.

  • Find those candidates who will excel in the role.

    Select the assessments that match the skills or behaviours for the position. You can test for software or coding competency, soft skills like teamwork, or personality traits, to be sure those who pass have high potential.

  • Reduce costs and time.

    No more laborious sifting of resumes or cover letters. Pick your ideal assessment mix, invite your applicants to take them, see the results in your dashboard. Get to the interview stage fast.

  • Eliminate bias.

    All your candidates take the assessments on a level playing field. Only their results determine whether they get shortlisted.

  • What are the benefits of using the cabin crew skills test for pre-screening?

    The cabin crew skills tests are extremely beneficial in the pre-screening stage of the hiring process. It identifies which candidates have the required skills, offering those the chance to progress to the next round of the hiring process. Candidates can complete these tests at home on their computer which reduces office space needed saving money and time for the company.

    The skills test identifies a wide range of skills including both hard and soft skills. As cabin crew spends a lot of time with customers, they need strong soft skills. These include teamwork, communication, and adaptability. They also need to be prepared and have a strong skill set for any emergency.

    As cabin crew works in small spaces with a wide range of different people, there is a range of hard skills that are important as well. These include situational judgment, spatial reasoning, and verbal reasoning.

    Using the cabin crew skills test also reduces bias within the hiring process. When candidates complete the test and their results are passed on to the hiring company, all personal information is withheld. This means that their nationality, age, and where they attended school are not included.

    Other roles which have a high customer interaction could also use this test, such as:

    • Sales representatives
    • Cabin crew
    • Care home workers
    • Teaching assistants

How our test measures cabin crew skills

Test questions are designed to assess industry-specific technical skills, soft skills, aptitude, and suitable personality dimensions. Our data-driven approach provides results that enable you to determine how suited is a candidate for the role.

Depending on the type of question, the format of the test may vary. Multiple-choice questions are used to measure aptitude, technical skills, and soft skills, while agreement on a Likert scale assesses suitable personality dimensions. Skills tests ensure that candidates are being evaluated in a precise and impartial manner, their results demonstrating the true knowledge and potential of each test taker.

The characteristics required to be a cabin crew member were determined by looking at the skills and abilities listed in the US Department of Labor’s O*NET database, which collects data from professionals in various fields.

O*NET is the largest database of its kind, providing detailed information about occupations and the requirements for each role.

Our team of I/O psychologists and psychometrics worked closely with subject-matter experts to create an extensive question bank that can be used to test multiple candidates. We also conducted rigorous field testing with a representative sample of candidates to ensure that the questions were reliable and valid.

Test scores are averaged together to give an overall score. The average score is compared to other candidates' scores to ensure there is no bias toward certain candidates.

Our cabin crew test is constantly updated and optimized to ensure the best experience and results.


Predictor of job success

Picked provides evidence-based recommendations for tests to use for over 750 jobs. Our recommendation engine leverages data from the Occupational Information Network (O*NET) developed by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).
  • Assessments

    A full suite of assessments

    Our platform comes with 12 tests across both foundation and advanced levels so they’re suitable for everyone. Including aptitude, behavioural and personality tests, you’ll have a full range of tests to help you find the candidates you’re seeking.

  • Analytics

    An array of candidate metrics

    For each of your candidates, you’ll be given a comprehensive report. Included will be all the metrics you need to build a detailed picture of each candidate and ensure you’re making the right hiring decisions.

“The platform is so simple to use. I had used competitor providers for over six years and will never go back. Fast, efficient and friendly!”
Greg Chambers, HR Business Partner, Littlefish Ltd
Greg Chambers, HR Business Partner, Littlefish Ltd

Cabin Crew Test FAQs

What skills are needed to be a cabin crew member?

There are lots of skills needed to be a cabin crew member, including communication, teamwork, and problem-solving. As well as soft skills, cabin crew must be prepared for all situations which mean skills such as verbal reasoning and spatial reasoning would also be beneficial.

Can this test evaluate soft skills?

This test can certainly evaluate soft skills. A large part of being a cabin crew member is talking and supporting customers on the plane, which requires a range of soft skills such as communication, problem-solving, and teamwork. All of these can be evaluated within this skills test.

Can I see what the test is like?

Yes, of course. You can try the test for free by signing up for a free trial.

Are these tests available in my plan?

We have a range of plans available. The difference between the plans is the number of test attempts permitted, not the type of tests. All our plans include our full test suite comprising all tests and all levels.

“An unbeatable service, impressive platform and fantastic value for money.”
Laurence Fishman, Partner, NLPCA
Laurence Fishman, Partner, NLPCA

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